Privacy Policy of Plinko Casino
At Plinko Casino, we prioritise the responsible and careful handling of personal data. This page provides insight into how we collect, use, and protect information when you visit our website or use a player account. This Privacy Policy applies to all services, features, and communication channels of our platform. By continuing to use the website, you acknowledge that you have read and understood these terms.
Information We Collect
During registration, we process personal identification data such as full name, date of birth, place of residence, email address, and phone number. While using our services, we collect additional data, including payment methods, betting and game history, participation in promotions, and interactions with our customer support. Automatically generated information such as IP addresses, device settings, and log data is also stored.
Reasons for Data Processing
The processing of personal data enables us to activate accounts, correctly process payments, and provide access to our range of games. Additionally, we use data to comply with regulations regarding identity verification, fraud prevention, and responsible gaming. Anonymised statistics help us improve performance and functionality.
Legal Basis
Personal data is processed based on contractual necessity, legal obligations, and legitimate interests. For marketing purposes, we only use data if the player has given prior consent. This consent can be withdrawn at any time via the account or customer service.
Data Retention Period
Plinko Casino retains data for as long as necessary for operational, legal, and administrative purposes. Account information remains available as long as the account is active, while financial and verification data is stored for a legally defined period. After these periods expire, data is permanently deleted or anonymised.
Disclosure to Third Parties
We only share personal data with carefully selected partners who are involved in providing our services. This includes payment processors, verification services, and technical providers. All external parties are bound by confidentiality agreements and act in accordance with applicable privacy legislation.
International Data Processing
If data is processed outside the European Economic Area, we take appropriate measures to ensure an equivalent level of protection. This may include contractual safeguards or processing in recognised jurisdictions.
Security and Protection
We implement both technical and organisational security measures to protect personal data against unauthorised access, loss, or misuse. These measures include encryption, access control, and regular auditing of our systems.
Use of Cookies
Our website uses cookies to support essential functions and optimise the platform's operation. In addition to necessary cookies, we use analytical technologies to gain insights into visitor behaviour. For non-essential cookies, prior consent is requested.
Player Rights
Players have the right to access their personal data, have it corrected, or, in certain situations, have it deleted. Additionally, processing may be restricted, or objections may be raised against specific forms of data use. Requests can be submitted via our customer service and will be handled within the legally stipulated timeframe.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legislation or internal processes. The most recent version will always be available on this page. Users will be informed of significant changes.
Contact and Questions
For questions about this Privacy Policy or the processing of personal data, please contact our customer service. We handle all requests carefully and with respect for your privacy.
Last updated: 2026